Products and services

Engage → Products holds what you sell. It has three tabs: Products, Services and Discount codes. Pages sell products, and booking forms take bookings for services.

Products

Click New product. The dialog asks for:

• Name, Description, and optional details: brand, category, SKU, barcode, tags and a list of details such as colour or weight.
• Picture: upload a photo, or pick one made with AI if your workspace has the AI package.
• Sold: Once, On repeat or Event tickets.
• Price and Currency, and an optional Crossed-out price that shows a saving. Type whole amounts such as 25000, or 0 for free.
• In stock, or Places for tickets. Leave it empty to not count stock.

A product starts On sale. Its page has an On sale tick: turn it off and pages that use the product stop taking payment for it once their data has updated. The product list shows each product’s price, stock and status, and has a search box.

An On repeat product is charged again every day, week, month, quarter or year. You can name the plan, for example Monthly. Recurring plans on a page can’t be paid yet, so a page can’t sell them today.

Note

In the API, amounts are in minor units, the smallest part of a currency. A price of 25,000 naira is 2500000.

Prices keep their versions

A product can have several prices. Changing a price’s amount, crossed-out price, currency or interval doesn’t edit it. It saves a new version, and the old one stays on sale for the pages that use it until you turn it off. Use Add a price, or Change price in a row’s menu. A product sells in one currency.

In a price’s menu you can also set Limit and dates: how many can be sold, when it goes on sale and when it stops. For a product with counted stock, only the dates are set there. Turn off and Turn on switch a price.

Sizes, options and stock

For a product bought once, Sizes and options lets you name up to three ways it varies, such as Size and Colour, and list the choices separated by commas. Origamy then offers each combination as a variant with its own price, SKU and stock. Use Add them to put combinations on sale, Edit to rename a variant or change its SKU or barcode, and Stop selling to take one off. Pages show the variants as choices. A page you already published keeps selling what it had. To offer new choices, pick the product again in the page’s checkout settings and publish.

Products that repeat don’t have sizes or stock.

Stock counts what you have. Click Track stock and pages stop selling when it runs out. The table shows:

• On hand: what should be on your shelf.
• Reserved: held for buyers who are paying now. It comes back if they don’t pay.
• Available and a status.

Each row has Restock, Count stock and Remove stock, with a note, and a History lists every move. Set Running low at and Origamy emails owners and admins once a day while anything is at or below that number. The product list has a Running low filter. Stop tracking turns counting off.

Event tickets

A product bought once with an event is an event ticket. Open a product and choose Sell this as tickets, or pick Event tickets when you create it. An event needs:

• a start time, and an end time if you want one,
• a place, an online link, or both,
• a time zone.

Changing the time or place updates every ticket already sold. Not an event turns it back into an ordinary product.

For an event, Ticket types are the variants, such as Regular and VIP, each with its own price and number of places. Places is the stock: Limit places sets a number, and pages stop selling when they run out. Without it, pages sell as many tickets as people buy.

Each ticket has its own name and QR code, and the buyer gets them by email as soon as they pay. The Tickets section on the product shows how many are sold and checked in, and lists everyone with a search by name, email or code.

Check people in at the door

1. In Tickets, click Make a door link. It’s shown only once, so copy it or scan its QR code with the door phone.
2. Open the link on a phone at the door. No login is needed.
3. Scan each ticket’s QR code with that phone’s camera.

You can also click Check in beside a name, and Undo to reverse it. New door link stops the old link working on every phone that has it, and Turn off ends door access. Keep the link with your door team.

Discount codes

On Discount codes, click New discount code and give it a name for yourself and a code such as WELCOME10. Codes use letters, numbers, hyphens and underscores, and capitals don’t matter. Then choose:

• A percentage (1 to 100) or A fixed amount in one currency. You can’t switch a code between the two later.
• Works on: every product, or only those you tick.
• Optional Starts and Ends times, and Most uses.

Whoever types the code at checkout pays less. Use Turn off or Delete to stop a code.

Services

On Services, click New service for things people book. A service has:

• Name, Category and Description.
• Length from 5 to 1440 minutes, and a Gap after of 0 to 240 minutes for tidying up.
• Where: At my place, At the customer’s or Online.
• Price, Currency and an optional Deposit to book as a percentage.
• Tags and a picture, and a Bookable tick once it exists.

To take bookings, add a Booking slot field to a form in the form builder and choose which service it books. A booking form can’t be published without one. Under Settings → Payments, the Services and prices list lets you change what a customer pays to book: Nothing up front, A deposit (a percentage or an amount) or The full price.

Take payment

Pages and services charge only when a payment account is connected. Until then, nothing is charged, and bookings are confirmed without taking money.

Open Settings → Payments, and under Take payments choose either:

• Use my own account: paste the secret key from your Paystack, Flutterwave or Startbutton account. The money goes straight to you.
• Get paid to my bank: give your bank details and Origamy collects for you. This is offered only to businesses that have passed Business verification, when it’s switched on.

Only the workspace owner can connect or disconnect an account. Money received on the same tab records what customers have paid.

Start from a photo or a description

If your workspace has the AI package, a new product dialog offers Start from a photo. Take or drop one photo and AI fills in the name, brand, category, description and details. A price is filled in only if one is printed in the photo. A new service dialog has Describe your service with Fill in the details. Nothing is saved until you check the form and save it, and each field AI filled is marked. The picture field can also make a clean shop photo or a picture with AI.

With Copilot or an AI app

An AI app connected through MCP, and Copilot, can read your products and services. They can draft products, with prices, variants and an event, and draft services. Everything lands off: products and services are not on sale until a person turns them on. They can’t put a product on sale, change one that is already on sale, change the prices of an existing product, or see orders, buyers, ticket holders or sales figures.